FAQ

Are these School trips?

These trips are not school trips nor have any affiliation with any school. The trips take place after all students have graduated their respected schools and are served to give the students an opportunity to see the world and prepare themselves for what the future may offer.

Who are these trips for and what to expect on the trip?

These trips/tours are a guided trip for 10 or more students from any of the local high schools that are at least a senior and graduating the summer that the trip takes place.

You will have pre-booked activities, tours or excursions that are included in the price, as well as optional excursions that are not mandatory, but recommended. It is also the travelers responsibility to ensure their arrival to airports and meeting points on time for departure.

What is the Deposit?

The deposit is to guarantee and reserve your spot on your selected trip.

Is the deposit extra?

No, all deposit payments go towards the total cost of the trip.

When will I know my flight and hotel information?

All the flight and hotel information will be emailed to the email provided at check out no later than 60 days before Departure date.

Can I join a trip late?

Yes you can!
All signups less than 100 days before departure are subject to a minimum $400 late registration fee (fee is based on flight availability)

I'm on a payment plan, can I change the payment method?

Yes, you can change your payment method at any time. We accept VISA, Master Card, Discover and American Express. If you would like to change your payment method, please contact us contact@goodlandtravel.com

Can I pay the remaining balance of my payment plan early?

Yes, If you would like to opt out of the payment plan and pay the remaining balance early. Please contact us at contact@goodlandtravel.com and we will send you a separate invoice with the remaining balance.

Do you offer travel insurance?

We do not offer travel insurance.

What happens if my trip doesn't meet it minimum number of travelers?

In the event that your trip is does not meet the minimum required number of travelers. You will have two options:

Join a different trip. Any payments you have made will be applied to the new one.
- If your trip was paid in full and was more expensive than the second option. You will be refunded the difference within 10 business days.
Full Refund

What if I missed a flight, train, cruise, bus or shuttle?

Unfortunately, it is the travelers responsibility to acquire other means of transportation at the travelers expense if a flight, train, bus or boat is missed.

What if my trip gets cancelled?

If a trip is cancelled by Goodland Travel due to powers outside of our control. We will notify you with trip options:

Change the trip
Postpone trip (future trip credit applied)
Partial Refund (flights cannot be refunded)

Standard Refund Policy:

0-30 days after deposit/ registration is made (if signed up more than 100 days before departure):

full refund plus $100 cancellation fee
If you are enrolled in a monthly plan, a full refund (minus a $200 cancelation fee) will be issued if cancelled before the selected trip's signup deadline. After the signup deadline, the standard refund policies will apply. (See below)

100+ days or more prior to departure:

$200 cancellation fee, plus 25% of trip total trip price

99-61 days prior to departure:

$500 cancellation fee, plus 50% of trip cost, Departure costs are forfeited (flights)

60 days or less before departure:

NO REFUNDS

When will I get my refund?

All refunds will be issued within 2-6 weeks.